Terms and Conditions – The Language Compass
Welcome to The Language Compass. These Terms and Conditions govern your use of our services, including one-to-one language tutoring, group language classes, business English training, accent reduction, exam preparation (IELTS, TOEFL, Cambridge English), conversational practice sessions, online language learning platforms, and cultural immersion workshops. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
1. Services Provided
The Language Compass offers a diverse range of language education services including, but not limited to:
- One-to-one and group language tutoring in various languages.
- Specialized training such as Business English and Accent Reduction.
- Preparation courses for standardized language exams (IELTS, TOEFL, Cambridge English).
- Conversational practice sessions and cultural immersion workshops.
- Access to our online language learning platforms.
2. User Obligations
As a user of our services, you agree to:
- Provide accurate and complete information when registering for services.
- Maintain the confidentiality of any account credentials.
- Adhere to all scheduled class times and provide timely notice for any cancellations or rescheduling requests in accordance with our cancellation policy.
- Engage respectfully with instructors and other students.
- Comply with all applicable local, national, and international laws and regulations.
3. Payments and Fees
All fees for our services are clearly outlined before registration. Payment terms, including due dates and acceptable payment methods, will be communicated at the time of booking. Failure to make timely payments may result in suspension or termination of services. Refund policies are available upon request and are based on the specific service purchased.
4. Cancellation and Rescheduling Policy
Specific cancellation and rescheduling policies vary by service type (e.g., one-to-one vs. group classes). Generally, notice periods apply for cancellations to avoid charges. Details will be provided upon enrollment in a specific program or service. Late cancellations or no-shows may be subject to full charges.
5. Intellectual Property
All materials, content, and curriculum provided by The Language Compass, including but not limited to course manuals, online platform content, videos, and exercises, are the exclusive intellectual property of The Language Compass or its licensors. You may not reproduce, distribute, modify, or create derivative works from any part of our intellectual property without our express written permission. Unauthorized use may result in legal action.
6. Limitation of Liability
The Language Compass strives to provide high-quality educational services. However, we do not guarantee specific outcomes or results from our linguistic instruction. To the maximum extent permitted by law, The Language Compass shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of or inability to use our services.
7. Privacy Policy
Your privacy is important to us. Our Privacy Policy, which details how we collect, use, and protect your personal information, is an integral part of these Terms and Conditions. By using our services, you consent to our data practices as described in the Privacy Policy.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to Terms and Conditions
The Language Compass reserves the right to modify or replace these Terms and Conditions at any time. We will provide notice of significant changes by publishing updated terms on our online platform. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions or our services, please contact us at:
The Language Compass
14 Regent Street, Flat 3B
London, Greater London, SW1Y 4NX
United Kingdom